Shipping & Delivery
Track a shipment and report a delivery issue
Use your order reference to request dispatch and tracking information.
Find tracking information
Review your order email and My account → Orders for available shipment information. If no tracking reference is available, contact support with the order number and ask whether the order has been dispatched.
Check the shipment status
Use the carrier and tracking number supplied for your shipment. A newly created tracking record may appear before the carrier scans the parcel. Manufacturing time and transport time are separate parts of the overall delivery schedule.
Report a problem
For an unexpected delay, missing parcel or damaged package, email service@esp32s.com. Include the order number, tracking number, delivery address and photos where relevant. Keep the packaging while the issue is investigated.
Still need help?
Email service@esp32s.com with your order or request reference and the details of your question.